Account deletion
Fisas Oy's official page for requesting deletion of your Fisas account and associated data. You can make a deletion request without signing in to the app.
How to make a request
You can request deletion of your account in three ways:
- By filling in the form on this page.
- By emailing info@fisas.fi (subject: Account deletion).
- In the app: Settings → Billing → Delete account.
What data is deleted
Based on your request, we delete the data associated with your account and company, including:
- User details: name, email, phone number
- Company details: name, business ID, address
- Business data: projects, quotes, work hours
- Subcontractor and customer data
- Photos, videos, documents and in-app messages
What data is retained and why
Some data must be retained for legal reasons despite a deletion request. The Finnish Accounting Act requires invoicing and accounting records to be kept (generally for 6 years after the end of the financial year). This data is stored separately and only to the extent required by law, after which it is deleted. Retention periods are described in more detail in our privacy policy.
Processing time
We confirm the deletion request and its processing by email within 30 days. Where necessary, we may verify your identity before deleting data.
Data controller
Fisas Oy
Business ID: 3628711-1
info@fisas.fi